The product was delayed due to product not being ready or completed for delivery, which was very disapointing. But I received email updates all the time explaining and updating all the time, I also would send emails to UPZY and they would respond almost immediately. Very happy with the product and the service. If you don't have the product it is super important to let the consumer know and keep them updated as you did. 5 star rating.
Hi Jeffrey! Thanks for the kind words. We agree that it's super important to update our customers on the constant status of their orders. We greatly appreciate your feedback :)
Is Shipping Free?
-Shipping is free to the lower 48 states (with some exceptions). There are some products that have a "pickup" option in which case the pickup price is cheaper than the shipping/delivery price. More info here.
How Long Does Delivery Take?
-We ship and deliver to you in approximately 5-7 business days. Some products may take longer. More info here.
What is Your Return Policy?
-If a return is authorized, you have 15 days to return the product.
How do I Check the Status of my Order?
-You can email sales@upzy.com to check on the status of your order.
Do You Offer Financing?
-Yes, we do. You can Add To Cart above and checkout using Klarna. More info here.
What Payment Options Do You Accept?
-We accept all major credit cards (VISA, Mastercard, AMEX, Discover etc), Paypal, and also financing through Klarna.
Is it Safe to use my Credit Card on your Site?
-Yes. We are 100% PCI Compliant. All orders are also protected by Norton Shopping Guarantee which has $10,000 ID Theft Protection, $1000 Purchase Guarantee, and $100 Low Price Guarantee.
Do You Accept Medicare/Insurance?
-Unfortunately we do not. We do not coordinate on your behalf with Medicare or Insurance companies.
