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๐ง EMAIL (FASTEST RESPONSE)
โ๏ธ hello@upzy.com: For general questions.
โ๏ธ sales@upzy.com: For questions related to your existing order such as tracking information.
โ๏ธ aftersales@upzy.com: For questions on warranty, returns, and parts replacement.
We answer emails as they come in. If we do not reply immediately, kindly give us a 24 hour window (48 hours on weekends) and we will get back to you. Promise!
Have a quick, easy question? You can see answers to Frequently Asked Questions here.
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Call us toll-free at 1-855-784-UPZY (8799). We are available Monday-Friday 7 am-4 pm PST. You can leave a voicemail outside these hours and we will call you back as soon as possible.
โ๏ธ LEAVE A MESSAGE
You can leave us a message using the message application on this page OR at the bottom right of the screen. We will get back to you in 24 hours (48 hours on weekends).